Description
Management studies have revealed that productivity and excellence cannot be formed in the work environment unless the institution possesses employees who characterized by a personal quality. According to the researcher (Robert Henry, 1993), excellence is practiced through individuals, and they are the basis of Total Quality Management (TQM). Total Quality Management cannot be achieved without the advancement of the personal quality of individuals.
Reference: (Roberts, H. V. & Sergesketter, B. F. (1993) Quality is Personal (New York: Free Press)
Accordingly, global schools have made efforts to develop mechanisms for building the personal excellence of employees to integrate with the general direction of the institution. This training workshop is concerned with improving the quality of individual performance to align with the requirements of the work. The trainee comes out with tools and skills to discover their personal shortcomings and set specific goals that align with the professional goals of the institution. The course also provides intensive training to assess the current personal quality of the employee and how it can be improved over a specified period.
Who should attend?
This training course is intended for All Level of Employees, Administrators and Technicians.
Learning objectives
Upon successful completion of this training course, the participants will be able to:
- Building the basic skills to improve the personal quality of employees.
- Exploring areas of improvement in the individual’s job performance in a way that leads to improved productivity.
Educational approach
The course is based on the LPRP methodology, where the theoretical aspect of the course is followed immediately by the practical and field aspect, so that the trainee can apply the methodologies directly during the course. The course also covers real examples from the work reality and its challenges in the institution.
Prerequisites
There are no prerequisites to participate in this training course.
Course Agenda
- Topic 1: What is Personal Quality? What are its Basic Elements?
- Evaluating the personal quality and employee principles and values.
- Why do most quality systems fail to build personal quality?
- What are the elements of a personal vision? How do we build elements of a personal vision that are consistent with the institution’s vision within the framework of distinguished performance?
- Inherent traits and acquired traits in personal quality.
- Topic 2: Growth Mind-set and Fixed Mind-set and their Impact on Personal and Professional Development
- What is a growth mind-set and what is a fixed mind-set?
- Strategies for building a growth mind-set in a person.
- The impact of a growth mind-set on building personal success and the employee’s professional success.
- Topic 3: Behavioral and Technical Skills of the Distinguished Employee
- The skill of self-management, emotions, and energy management in the work environment.
- The skill of organization and quality production within time frames.
- Communication strategies with superiors and colleagues and the elegance of the style.
- Building harmony at work and forming a positive impact.
- The skill of initiative and methodologies for presenting balanced proposals in the work environment.
- Managing work stress.
- Discipline and work values.
Evaluating trainees performance
Trainees will be able to measure their level of skill mastery and understanding of the information through a series of daily assessments, as well as a pre and post assessment will be held during the training course.
