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Our approach is comprehensive, guiding clients through every stage of the management system lifecycle.

We believe that a well-structured management system is not merely a compliance requirement; it is a strategic asset that enhances operational efficiency, drives continuous improvement, and fosters a culture of excellence across all levels of the organization.

QPlus Management System Consultancy Phases

QPlus Management System Consultancy delivers a comprehensive, phased approach to help organizations design, implement, and optimize management systems tailored to their unique needs. Below is a detailed description of the five phases:

STAGE 1:

Gap Analysis (5%)

This initial phase identifies the discrepancies between the current state of the organization and the requirements of the target management system or standard.

  • Objective: To establish a clear understanding of the organization’s current position and outline a roadmap for improvement.
  • Activities:
    • Conducting interviews with key stakeholders to understand the current processes, policies, and organizational structure.
    • Assessing the existing documentation, systems, and practices.
    • Benchmarking against the desired standard (e.g., ISO, legal, or industry-specific requirements).
  • Deliverables:
    • A detailed gap analysis report highlighting areas of compliance, non-compliance, and areas for improvement.
    • Recommendations for bridging gaps, prioritized by importance and impact.
Stage 2:

Business Strategy and High-level Documents (25%)

This phase focuses on aligning the management system with the organization’s strategic goals and establishing foundational documents.

  • Objective: To ensure that the management system reflects the organization’s strategic vision and provides a clear direction.
  • Activities:
    • Defining the organization’s mission, vision, values, and objectives in alignment with the management system requirements.
      Developing high-level documents such as policies, goals, and system scopes.
    • Mapping out the organizational structure and assigning responsibilities.
  • Deliverables:
    • Key policy documents (e.g., Quality Policy, Environmental Policy).
    • High-level strategic alignment plans.
    • A management system framework tailored to the organization’s goals.
Stage 3:

Operation Processes and Procedures (50%)

This is the most intensive phase, where detailed processes and procedures are developed to meet the requirements of the management system.

  • Objective: To establish a robust operational foundation that ensures compliance, efficiency, and scalability.
  • Activities:
    • Designing and documenting operational processes, workflows, and procedures.
    • Integrating existing best practices with new requirements to create streamlined operations.
    • Implementing process controls and mechanisms for monitoring performance.
  • Deliverables:
    • Comprehensive Standard Operating Procedures (SOPs).
    • Flowcharts and process maps for key activities.
    • Checklists, forms, and templates for operational consistency.
Stage 4:

Auditing and Training (15%)

This phase ensures the management system is correctly implemented and prepares employees to effectively use it.

  • Objective: To validate the system’s implementation and equip the workforce with the necessary skills and knowledge.
  • Activities:
    • Conducting internal audits to verify compliance with documented processes
    • and procedures.
    • Identifying and addressing non-conformities or inefficiencies.
    • Providing training sessions for employees and management on system usage and compliance requirements.
  • Deliverables:
    • Internal audit reports and action plans for corrective measures.
    • Training materials and records.
    • Improved employee competency and awareness.
Stage 5:

Certification Preparedness (5%)

In the final phase, the organization is prepared for external audits and certification assessments.

  • Objective: To ensure the organization meets all requirements for successful certification and achieves formal recognition.
  • Activities:
    • Conducting pre-certification audits to simulate the official evaluation process.
    • Providing detailed feedback and addressing any remaining gaps.
    • Coordinating with certification bodies and facilitating the certification process.
  • Deliverables:
    • Certification readiness report.
    • Action plans for final adjustments.
    • Support during the certification audit.
QPlus Management System Consultancy Phases
QPlus Management System Consultancy Phases
QPlus Consultancy Project Deliverables
QPlus Consultancy Project Deliverables

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