Description
This workshop equips participants with effective communication skills to enhance collaboration, productivity, and business success. Participants will learn fundamental and advanced strategies to navigate workplace communication challenges and build stronger professional relationships.
The workshop can also help participants struggle to find the middle ground between being too aggressive and passive and counter difficult people’s manipulative tactics.
Participants also learn more about human communication elements with others that help us reveal appropriate information about ourselves and how to manage ourselves for a better professional image.
Who should attend?
This training course is intended for:
- Managers
- Team Leaders
- Business Professionals
Learning objectives
Upon successful completion of this training course, the participants will be able to:
- Understand the importance of communication in business improvement.
- Identify and overcome barriers to effective communication.
- Develop skills in active listening, conflict resolution, and delivering clear messages.
- Adapt communication styles to different audiences and situations.
- Master digital communication etiquette for modern workplaces.
Prerequisites
There are no prerequisites to participate in this training course.
Course Agenda
- Importance of communication in business
- Fundamentals of effective communication
- Active listening techniques
- Building clear and concise messages
- Communication styles and personality types
- Conflict resolution and handling difficult conversations
- Enhancing team communication
- Digital communication etiquette
- Action planning for applying strategies.
