Description
Operational planning ensures that strategic intent is executed at the ground level. This course empowers professionals to develop targeted operational plans, use performance metrics effectively, and foster accountability through data-driven decision-making.
Who should attend?
This training course is intended for:
- Operations managers, department heads, team leaders.
- HR, logistics, finance, and procurement officers.
- Analysts and business process coordinators.
Learning objectives
Upon successful completion of this training course, the participants will be able to:
- Understand the linkage between strategy and operational execution.
- Design departmental-level operational plans aligned with strategic goals.
- Build performance dashboards using relevant metrics.
- Use operational data to support continuous improvement.
Educational approach
The training course is participant centered and contains:
- Live planning workshops
- Excel modeling
- Dashboard demos
- Case simulations.
Prerequisites
There are no prerequisites to participate in this training course.
Course Agenda
- Day 1: Bridging Strategy to Operations
- Overview of operational planning
- Key components: activities, resources, timelines, indicators
- From strategic KPIs to operational performance indicators
- Introduction to logical frameworks and work breakdown structures (WBS)
- Day 2: Building Measurable and Agile Plans
- Creating detailed operational objectives and activities
- Setting performance targets and baselines
- Using Excel or dashboards to track progress
- Contingency and risk planning in operations
- Day 3: Monitoring, Evaluation, and Adaptation
- Tools for reviewing and reporting operational performance
- Conducting operational reviews and “after-action” evaluations
- Data-informed decision-making
- Adjusting plans based on results and feedback
Final Assessment
Individual or team presentation of an operational plan with a performance monitoring system.
