Audrey Bonvin

Customer Care Strategy Specialist

Audrey has been studying and working in prestigious Hospitality Schools in Switzerland. She is the author of “Modern Business Etiquette,” a practical guide to facilitate the professional life in today’s globalized world.

Audrey founded Swiss Services Excellence. A company specialized in building customer service strategies to empower the business in retaining and maintaining its customers. She shared her passion through a different workshop given across Europe, Africa, and the Middle-East.